Privacy Policy

1. Information We Collect

We may collect information that you provide directly to us, such as when you complete an assessment form, create an account, subscribe to communications, or contact us with an enquiry. This may include your name, email address, phone number, and any other details you choose to share.

We may also automatically collect certain technical information when you interact with our website, including IP address, browser type, device information, pages visited, and timestamps, typically gathered through cookies and similar technologies.

2. How We Use Information

Information we collect may be used to:

• Provide, operate, and improve our website and services;
• Respond to enquiries, requests, and support needs;
• Send administrative communications, updates, or marketing materials where permitted;
• Analyse usage patterns to improve functionality and user experience;
• Maintain the security and integrity of our systems;
• Comply with applicable legal obligations.

3. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations. You may withdraw consent at any time where processing is based on consent.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to recognise your browser, remember preferences, and understand how our site is used. You can control cookies through your browser settings; disabling certain cookies may affect site functionality.

Categories of cookies we may use include strictly necessary cookies (required for core functionality), performance and analytics cookies (to understand usage), and, where applicable and consented to, marketing cookies.

5. Sharing of Information

We do not sell personal information. We may share information with:

• Service providers and vendors who perform functions on our behalf, such as hosting, analytics, or communications, under appropriate confidentiality obligations;
• Professional advisors, including legal and financial consultants, where necessary;
• Regulatory or governmental authorities where required by applicable law or legal process;
• A successor entity in connection with a merger, acquisition, or sale of assets, subject to this policy or a materially similar one.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law, such as for regulatory, tax, or accounting purposes. Retention periods vary depending on the type of data and the purpose for which it was collected.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted to or stored by us.

8. International Data Transfers

If you access our services from outside the jurisdiction in which our servers or service providers are located, your information may be transferred across international borders. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

9. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information, subject to certain exceptions;
• Object to or restrict certain processing activities;
• Request portability of your personal information;
• Lodge a complaint with a relevant supervisory authority.

To exercise any of these rights, please contact us using the details provided on our website. We may need to verify your identity before processing certain requests.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.

11. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will post the revised policy on this page with an updated effective date. Continued use of our services after changes take effect constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through the channels listed on our website's contact or footer section.